Security Policy

Last updated: August 2, 2025

1. Introduction

At KnowOne AI, we are committed to ensuring the security of your data and our services. This Security Policy outlines the measures we take to protect your information and maintain a secure environment for all users of our platform.

2. Data Protection

We implement multiple layers of security to protect your data:

  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.
  • Secure Storage: Your data is stored in secure, encrypted databases with restricted access.
  • Regular Backups: We perform regular backups to prevent data loss in case of system failures.
  • Access Controls: We implement strict access controls to ensure that only authorized personnel can access sensitive information.

3. Account Security

We provide several features to help you keep your account secure:

  • Strong Password Requirements: We enforce the use of strong passwords to protect your account.
  • Secure Authentication: Our authentication system is designed to prevent unauthorized access to your account.
  • Session Management: We monitor and manage user sessions to detect and prevent suspicious activities.
  • Account Recovery: We have secure processes in place for account recovery in case you lose access to your account.

4. Infrastructure Security

Our infrastructure is designed with security as a priority:

  • Secure Hosting: Our services are hosted in secure, industry-leading cloud environments with multiple security certifications.
  • Firewalls and Intrusion Detection: We use firewalls and intrusion detection systems to monitor and block suspicious activities.
  • Regular Security Updates: We regularly update our systems and dependencies to address security vulnerabilities.
  • DDoS Protection: We implement measures to protect our services from distributed denial-of-service attacks.

5. Security Testing

We regularly test our security measures to ensure their effectiveness:

  • Vulnerability Scanning: We perform regular vulnerability scans to identify and address potential security issues.
  • Penetration Testing: We conduct penetration tests to evaluate the security of our systems and applications.
  • Code Reviews: Our development process includes security-focused code reviews to identify and fix security issues early.
  • Security Audits: We periodically conduct security audits to assess our overall security posture.

6. Incident Response

In the event of a security incident, we have procedures in place to:

  • Quickly identify and contain the incident
  • Investigate the cause and impact of the incident
  • Notify affected users as required by applicable laws and regulations
  • Implement measures to prevent similar incidents in the future

7. User Responsibilities

While we take extensive measures to protect your data and our services, security is a shared responsibility. We recommend that you:

  • Use strong, unique passwords for your account
  • Keep your login credentials confidential
  • Be cautious of phishing attempts and suspicious links
  • Keep your devices and software up to date
  • Report any suspicious activities or potential security issues to us immediately

8. Changes to This Security Policy

We may update our Security Policy from time to time to reflect changes in our security practices or legal requirements. We will notify you of any significant changes by posting the new Security Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about our security practices or if you want to report a security issue, please contact us at [email protected].